Meet Our Employees
Collections – Customer Loyalty
First impressions are quite valuable. It can be difficult on the phone to make a great first impression, but that is my job. That first impression sets the tone for the rest of the call.
I also really enjoy my coworkers, we keep each other smiling throughout the day, and my management team provides incredible feedback for my professional and personal development.
Collections – Email Communication
This is a great place to work. We have the opportunity to help customers and try to make a difference. Debt collection can be negative. It’s important for me to work towards that positive experience.
Working in collections can have such a negative connotation but not here. We have a culture full of diversity with a family first environment. Each and every one of us genuinely care about the customers we are working with. We try to provide the best solution in a polite and professional manner.
At Fresh View solutions I try to listen to each individual situation. My internal goal is for the customer to view our interaction as positive.
There is a ton of excitement on our call center floor. Each employee tries to make a positive impact during the customer interaction.
Debt Settlement – Customer Loyalty
Give us a call. Let’s work together to find a solution. I have been in the debt collection industry for many years. It is different at Fresh View Solutions.
I want my customers to see the difference between Fresh View Solutions and other collection agencies. I understand that debt can be stressful, so I try to understand each customer’s circumstances.
I like the people I work with at Fresh View Solutions. I enjoy helping customers. It makes my day when the customer tells me thank you, it’s a good feeling.